In an emergency call 999
For general enquiries call 01158388100
Monday - Friday -

We are currently being impacted by the widespread Outlook outage. This may impact some of our forms and ability to respond to emails. Please call us on 0115 838 8100 with any queries and be assured our 999 systems are still working, in the event of an emergency. 

Role of an on-call firefighter

  • On-call firefighters are notified of an emergency call via a personal pager, which they carry with them when they are on duty.
  • On-call firefighters will book themselves available to provide cover for an agreed number of hours per week, if a fire call comes in during their hours of availability, they must reach the fire station within the allocated time, usually within five minutes of receiving the pager message.
  • Some of our on-call firefighters are in full-time employment with an agreement from their employers to leave work and attend fire calls.
  • The hours they are available for fire calls can vary to suit their personal and professional circumstances, with many of our staff fitting their on-call duties around full-time jobs and childcare commitments. It's a flexible role that is both rewarding and challenging.

Our on-call stations