Celebrating International Control Room Week 2026

Throughout International Control Room Week (26 October to 1 November 2026), Derbyshire and Nottinghamshire Fire and Rescue Services will celebrate the vital role their Joint Control Room plays in emergency response.

A Fire Control Operator is the first point of contact for members of the public calling 999 to report an emergency. Often unseen by the public, they deal with difficult and often distressing situations every day, providing calm, clear advice and reassurance when it is needed most.

Station Manager for Joint Control, Sarah Crannage, said: “When you're handling an emergency call, every second counts. Fire Control Operators need to quickly gather and assess information to help crews respond safely and effectively. This can include finding the exact location of an incident and checking weather conditions. They also provide important safety advice to callers, helping to keep people safe until firefighters arrive.

“Their role goes far beyond speaking to the caller. They help coordinate the emergency response, identify the resources fire crews need, liaise with other emergency services and partner agencies, and provide updates throughout the incident.

“This week is an opportunity to celebrate their incredible work and highlight the important role they play in helping our communities when they need us most.” 

To mark the occasion, the staff in Derbyshire and Nottinghamshire’s Control Room will take part in a week-long baking and cycling fundraising challenge in support of the Fire Fighters Charity and the Salvation Army.

Like wholetime firefighters, Fire Control Operators work a four-watch duty system, with Blue, Green, Red and White Watches providing cover from the Joint Control Room across Derbyshire and Nottinghamshire. During the week, each watch will take turns baking sweet treats for a charity bake sale.

Control team members will also participate in a cycling challenge as part of International Control Room Week, with the miles they complete contributing towards Nottinghamshire Fire and Rescue Service's ‘Around the World in 80 Days’ fundraising challenge for the Fire Fighters Charity.

You can support the Joint Control Room and donate online by visiting the JustGiving page.