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In an emergency call 999
For general enquiries call 01158388100
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All fire and rescue services are subject to inspection from His Majesty's Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS). The aims of the inspection programme are to encourage improvement in the fire sector and to provide the public with accessible information about how their local service is performing.

We were inspected first inspected in 2018 and in in September 2021. We will act upon identified areas of learning to deliver further service improvements. We build any recommendations to improve into our business plans.

In our last inspection, HMICFRS rated us as ‘Good’ in all areas, with HMICFRS stating ‘clear improvements’ have been made since the last inspection in 2018/19.

As well as finding us to be ‘Good’ in the three core areas, HMICFRS also found we were ‘Good’ in each of 11 subcategories. This means we are also ‘Good’ at:

  • Responding to fires and other emergencies.
  • Preventing fires and other risks.
  • Understanding fires and other risks.
  • Protecting the public through fire regulation.
  • Responding to major and multi-agency incidents.
  • Promoting the right values and culture.
  • Ensuring fairness and promoting diversity.
  • Making best use of its resources.
  • Being financially fit for the future.
  • Having the right people with the right skills.
  • Managing performance and developing leaders.

We have recently conducted a 'GAP Analysis' exercise following publication of a HMICFRS Values & Culture report, which looked at all 44 fire and rescue services in England, and was released in March 2023.

As a service, we are fully committed to improving our culture, and have already started work to act on the recommendations in the report - having put our own action plan in place with key deadlines.

View our inspection reports: