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In an emergency call 999
For general enquiries call 01158388100
Monday - Friday -

Make a Safe and Well referral

If you are a professional wishing to refer someone for a Safe and Well visit please use our Professional Referrals page.

At Nottinghamshire Fire and Rescue Service we are committed to making the communities we serve safer, and the best way to do this is to prevent incidents from happening in the first place.

Home visits are a great way to do this as they are a proven way of reducing fires, fire-related deaths, and fire-related injuries.

In addition to looking at your fire safety, we are now working with partner agencies to also offer advice on falls, keeping warm during winter, stopping smoking and alcohol intake. This is called a Safe and Well Visit that, in addition to fire safety, is tailored to an individual’s needs relating to their health and lifestyle choices.

Many people are able to assess the risks in their home themselves and fit their own smoke alarms; the information on our Safety in Your Home page can help and further help with this can be sought by calling our advice line on 0115 838 8100. For those who are deaf, deafened, or hard of hearing we also offer a text service on 07766 299 999 and a response will be typically issued within 24 working hours. You can also contact us on the above numbers if you have difficulty using the webform below, or email enquiries@notts-fire.gov.uk stating what area of the county you live and a contact number/preferred method of contact to allow us to get in contact and make appropriate arrangements.

However, if you feel you are unable to assess the risks in your own home, or one of your friends, family, or neighbours is potentially vulnerable, we may be able to organise a home visit. Please make a referral to us and, assuming you have not indicated that someone is Deaf or hard of hearing, we will, in the first instance, contact you by phone to assess your needs. We will then arrange for a home visit should it be necessary which may include the fitting of free smoke alarms.

Attention: This web form will be unavailable from until for essential maintenance to be completed. If your referral is urgent, please contact our Service Support Hub via telephone 0115 8388 100. We are sorry for any inconvenience this may cause.