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Accessibility Statement

Accessibility statement for www.notts-fire.gov.uk

This accessibility statement applies to content published by Nottinghamshire Fire and Rescue Service on the www.notts-fire.gov.uk domain.

This website is run by the Nottinghamshire Fire and Rescue Service. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Navigate most of the website using just a keyboard
  • Listen to most of the website using a screen reader
  • Change contrast levels and font size

AbilityNet (opens in a new window) has advice on making your device easier to use if you have a disability.

Known problems with this site's accessibility

We know some parts of this website are not fully accessible, and we are actively working to rectify these issues.

  • Some of our pages contain content from systems provided by an external supplier, such as our Safe and Well, and Business Safety referral forms. We are aware that these forms present issues for screen reader and keyboard users, and are working with suppliers to improve this
  • Some visual representations of data such as pie charts and bar graphs using Google Charts (Opens in a new window) appear as tables to screen readers without the correct mark-up, this is a limitation of the Google charts framework
  • Some reports conducted outside agencies display charts and tables as images.
  • Some pages contain text which is not as simple as possible to read and understand, i.e. the length of sentences and paragraphs, and the language used
  • Some of the information on the website is contained within documents that aren’t fully accessible
  • Some of our videos are not captioned correctly or do not have transcripts or an audio description

What to do if you can’t access parts of this website

If you can’t access parts of this website or need information in a different format, please email enquiries@notts-fire.gov.uk

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email enquiries@notts-fire.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) (Opens in a new window).

Technical information about this website’s accessibility

Nottinghamshire Fire and Rescue Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons. Non-compliance with the accessibility regulations There are a number of WCAG 2.1 AA non-compliances including:

  • Captions are not provided for some pre-recorded videos. This doesn’t meet success criterion 1.2.2 Captions Pre-recorded (Level A).
  • An audio description or descriptive text transcript is not provided for some pre-recorded videos. This doesn’t meet success criterion 1.2.3 Audio Description or Media Alternative Pre-recorded (Level A).
  • Some PDF and Word documents published before 23 September 2018 that are essential to the services we provide, are not fully accessible. We aim to fix these or replace them with accessible HTML pages by Dec 2022.
  • Some essential and non-essential PDF and Word documents published after 23 September 2018, are not fully accessible. We aim to fix these or replace them with accessible HTML pages by Dec 2022.
  • Some pages contain text which is not as simple as possible to read and understand, i.e. the length of sentences and paragraphs, and the language used.

Disproportionate burden

Not applicable

Content that’s not within the scope of the accessibility regulations

We are working to fix most of the accessibility problems with this website. But there are some things that we may not fix because the content is not within the scope of the accessibility regulations, and to fix them all would take too much time relative to the benefit to our users.

PDFs and other documents

Many of our older PDFs and Word documents published before 23 September 2018 are not fully accessible, for example, they may not be easy to read using a screen reader.

We do not plan to fix every older non-essential document as they are exempt from the accessibility regulations.

Protocols and guidance are to be developed that will help us produce and publish PDFs or Word documents that will meet accessibility standards.

Live Video

Some of our live video streams are not captioned correctly. This doesn’t meet success criterion 1.2.4 Captions Live (Level AA).

How we tested this website

This website was last audited externally on 28 March 2022, this was not a full audit but an expert review. We have purchased accessibility testing software from Silktide (Opens in a new window) and plan to use this software to help us identify and resolve issues found on our website.

What we’re doing to improve accessibility

We plan to keep the accessibility of the website under continuous review using both the automated testing tool Silktide and user feedback along with providing training to those administering the site. We also plan to work with our external partners to improve the accessibility of some of our forms.

This statement was prepared on 23 September 2020. It was last reviewed on 15 April 2022.