NFRS 2024 66 - Computer Aided Dispatch

You asked for

I am writing to request information under the Freedom of Information Act regarding the Computer Aided Dispatch system that is used by your service. For reference, I understand that many Fire and Rescue Services (FRS) in the UK are using Vision 4 by NEC.

Specifically, I would like to request the following details:

1. Contract Supplier
2. Contract Start Date
3. Contract End Date
4. Total contract value for the new contract for MDT Software?

Our Response

1. Contract Supplier
   Answer: - SYSTEMES ET TELECOMMUNICATIONS LTD (SYSTEL)
2. Contract Start Date
   Answer: - 10/10/2015
3. Contract End Date
   Answer: - 31/10/2025
4. Total contract value for the new contract for MDT Software?
   Answer: - £180,000 (FY2024-25 Forecast) *

*Please note forecasts are subject to change.