NFRS 2024 65 - CFRMIS

You asked for

I am writing to request information under the Freedom of Information Act regarding the software tool used by your service for the collection of risk information. For reference, I understand that many Fire and Rescue Services (FRS) in the UK are using CFRMIS by Civica.

Specifically, I would like to request the following details:

1. The name of the supplier providing the software services.
2. The total contract value for these services.
3. The contract start date.
4. The contract end date.

Our Response

1. The name of the supplier providing the software services.
   Answer: - Civica UK Limited
2. The total contract value for these services.
   Answer: - £46,934.04 (24/25 forecast)
3. The contract start date.
   Answer: - 01/04/2024
4. 4. The contract end date.
   Answer: - 31/03/2025 (Rolling 12-month support)