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NFRS 2024 50 - Network vendors

You asked for

Dear Freedom of Information team, Please may you provide some information on the following areas:

  1. Networks
  2. Cyber Security
  3. Command and Control

Networks

  1. What network vendor(s) / service provider does your emergency service currently use for their LAN, WAN, wireless and core network (e.g., BT, Virgin,Cisco)?
  2. Is the network managed / run internally, or is the network managed and/orsupplied by a third party? Please specify which elements of the network areoutsourced and to which companies.
  3. Please may you provide an indication of the size of the network (e.g., number of switches, routers, access points etc.)?
  4. How much money was spent on the last major network refresh (referring to replacement of the LAN / WAN / core network)?
  5. When was the last major network refresh (month & year)?
  6. When is the next major network refresh likely to take place (month & year)?
  7. What frameworks are likely to be used when releasing a tender for a network refresh?

Cyber Security

  1. Which cyber security providers / vendors are used, and for what technologies (e.g., firewalls, SOC etc.)?
  2. When is your service due for a renewal of these technologies (month & year)?
  3. Is all cyber security managed in-house, or is it / parts of it outsourced to a third party? Please specify which elements are outsourced and to which companies.

Command and Control

  1. Which technology suppliers / vendors are used in your command and control rooms?
  2. Is your command and control room managed in-house, or is it / parts of it outsourced to a third party? Please specify which elements are outsourced and to which companies.
  3. How much was spent on the last major command and control technology refresh (referring to the replacement of the CAD / ICCS)?
  4. When was the last command and control technology refresh (month & year)?
  5. When is the next command and control technology refresh likely to take place (month & year)?

Our Response

Networks

  1. What network vendor(s) / service provider does your emergency service currently use for their LAN, WAN, wireless and core network (e.g., BT, Virgin, Cisco)?
    Answer: - Daisy Communications Ltd (WAN Contract)
  2. Is the network managed / run internally, or is the network managed and/or supplied by a third party? Please specify which elements of the network are outsourced and to which companies.
    Answer: - In-house
  3. Please may you provide an indication of the size of the network (e.g., number of switches, routers, access points etc.)?
    Answer: - 26
  4. How much money was spent on the last major network refresh (referring to replacement of the LAN / WAN / core network)?
    Answer: - £17829.96 (Contract value)
  5. When was the last major network refresh (month & year)?
    Answer: - 25/06/2021
  6. When is the next major network refresh likely to take place (month & year)?
    Answer: - Contract is rolling next review is June 2025
  7. What frameworks are likely to be used when releasing a tender for a network refresh?
    Answer: - CSS Framework RM1045 was the framework used for the procurement of WAN contract.

Cyber Security

  1. Which cyber security providers / vendors are used, and for what technologies (e.g., firewalls, SOC etc.)?
    Answer: -
    • Insight Direct (Uk) Limited (Sophos Central Anti-virus solution and firewalls)
    • Notbinary Limited (Darktrace SaaS Cyber Security)
    • Satisnet Limited (Tenable.io Vulnerability Management and Web App Scanner)
  2. When is your service due for a renewal of these technologies (month & year)?
    Answer: -
    • Insight Direct (Uk) Limited – 30/03/2025
    • Notbinary Limited – 03/06/2025
    • Satisnet Limited - 07/05/2025
  3. Is all cyber security managed in-house, or is it / parts of it outsourced to a third party? Please specify which elements are outsourced and to which companies.
    Answer: - In-house

Command and Control

  1. Which technology suppliers / vendors are used in your command-and-control rooms?
    Answer: - Systemes Et Telecommunications Ltd (Systel) (SYSTEL Tri-Service Control Support)
  2. Is your command-and-control room managed in-house, or is it / parts of it outsourced to a third party? Please specify which elements are outsourced and to which companies.
    Answer: - Part in-house command-and-control is managed by Derbyshire Fire and Rescue Service as part of a joint service.
  3. How much was spent on the last major command and control technology refresh (referring to the replacement of the CAD / ICCS)?
    Answer: - £97,150.03 (Contract value)
  4. When was the last command-and-control technology refresh (month & year)?
    Answer: - Ongoing for 2024 contract starts 31/10/2024
  5. 5. When is the next command-and-control technology refresh likely to take place (month & year)?
    Answer: - 30/10/2031