NFRS 2022 31 - Software solutions

You asked for:

Further to the original Enterprise Application request, the contract below has expired. Please provide the current status.

ERP, Finance Unit4

I'd like to apologise for the length of this request, and how tedious it may be to handle. That being said, please make an effort to provide all of this information.

The information I'm requesting is regarding the software contracts that the organisation uses, for the following fields.

Enterprise Resource Planning Software Solution (ERP):

Primary Customer Relationship Management Solution (CRM):

For example, Salesforce, Lagan CRM, Microsoft Dynamics; software of this nature.

Primary Human Resources (HR) and Payroll Software Solution:

For example, iTrent, ResourceLink, HealthRoster; software of this nature.

The organisation’s primary corporate Finance Software Solution:

For example, Agresso, Integra, Sapphire Systems; software of this nature.

Name of Supplier: Can you please provide me with the software provider for each contract?
The brand of the software: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name.
Description of the contract: Can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included. 1. Please also list the software modules included in these contracts.
Number of Users/Licenses: What is the total number of user/licenses for this contract?
Annual Spend: What is the annual average spend for each contract?
Contract Duration: What is the duration of the contract please include any available extensions within the contract.
Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY.
Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number).

Our Response:

Enterprise Resource Planning Software Solution (ERP):

Name of Supplier: Can you please provide me with the software provider for each contract?
Answer: - UNIT4.
The brand of the software: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name.
Answer: - Agresso.
Description of the contract: Can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included.
Answer: - Support & maintenance, technical support and software upgrades.
Please also list the software modules included in these contracts.
Answer: - General Ledger, Logistics, Purchase to pay, Fixed Assets, Sales and Planner.
Number of Users/Licenses: What is the total number of user/licenses for this contract?
Answer: - Unlimited (Site licence).
Annual Spend: What is the annual average spend for each contract?
Answer: - Exempt by virtue of section 21.
Contract Duration: What is the duration of the contract please include any available extensions within the contract.
Answer: - one year (rolling)
Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
Answer: - 01/04/2022
Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
Answer: - 31/03/2023
Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY.
Answer: - The contract is a rolling contract and will therefore continue until such time that either of the parties submits a notice of termination of the contract. Usually, any review of a contract would take place a few months prior to the expiry date, February 2023 would be the review period.
Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number).
Answer: - Tracey Stevenson Assistant Head of Finance Tracey.Stevenson@notts-fire.gov.uk 0115 967 0880

Primary Customer Relationship Management Solution (CRM):

Name of Supplier: Can you please provide me with the software provider for each contract?
Answer: - Not applicable, no information held.
The brand of the software: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name.
Answer: - Not applicable, no information held.
Description of the contract: Can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included.
Answer: - Not applicable, no information held.
Please also list the software modules included in these contracts.
Answer: - Not applicable, no information held.
Number of Users/Licenses: What is the total number of user/licenses for this contract?
Answer: - Not applicable, no information held.
Annual Spend: What is the annual average spend for each contract?
Answer: - Not applicable, no information held.
Contract Duration: What is the duration of the contract please include any available extensions within the contract.
Answer: - Not applicable, no information held.
Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
Answer: - Not applicable, no information held.
Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
Answer: - Not applicable, no information held.
Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY.
Answer: - Not applicable, no information held.
Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number).
Answer: - Not applicable, no information held.

Primary Human Resources (HR) and Primary Payroll Software Solution:

Name of Supplier: Can you please provide me with the software provider for each contract?
Answer: - MHR International UK Limited.
The brand of the software: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name.
Answer: - iTrent Fire Service Business Pack.
Description of the contract: Can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included.
Answer: - Support & maintenance, technical support and software upgrades.
Please also list the software modules included in these contracts.
Answer: - Core HR, Recruitment, Web Recruitment, People Development, Learning Events, People Manager, Personal Manager, Business Pack, Reporting Interface, Occupational H&S, Regulatory Returns, Performance Management, Appraisal, Payroll, GDPR, Data Integration Pack, Time and Attendance Module and Business Objects reporting licences.
Number of Users/Licenses: What is the total number of user/licenses for this contract?
Answer: - 820
Annual Spend: What is the annual average spend for each contract?
Answer: - Exempt by virtue of Section 21.
Contract Duration: What is the duration of the contract please include any available extensions within the contract.
Answer: - Initial Contract Period 36 months
Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
Answer: - 01/05/2020
Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
Answer: - 30/04/2023
Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY.
Answer: - February 2023.
Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number).
Answer: - Tracy Crump Head of HR Tracy.crump@notts-fire.gov.uk 0115 9670 880

Information accessible to applicant by other means

Information which is reasonably accessible to the applicant otherwise than under section 1 is exempt information.
For the purposes of subsection (1)—
1. Information may be reasonably accessible to the applicant even though it is accessible only on payment, and
2. Information is to be taken to be reasonably accessible to the applicant if it is information which the public authority or any other person is obliged by or under any enactment to communicate (otherwise than by making the information available for inspection) to members of the public on request, whether free of charge or on payment.
For the purposes of subsection (1), information which is held by a public authority and does not fall within subsection (2)(b) is not to be regarded as reasonably accessible to the applicant merely because the information is available from the public authority itself on request, unless the information is made available in accordance with the authority’s publication scheme and any payment required is specified in, or determined in accordance with, the scheme.

Section 21 of the Freedom of Information Act 2000 is categorised as an Absolute and Class Based type exemption and therefore does not require a public interest test to be carried nor must Nottinghamshire Fire and Rescue Service articulate the harm in disclosure.

The information requested can be accessed at the following location expenditure over £250