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Reporting a fault

Regulation 7 of The Fire Safety (England) Regulations 2022 makes it a legal requirement for responsible persons of high-rise residential buildings in England to undertake additional monthly checks of any lifts or key fire-fighting equipment that is designed, installed and maintained to be used by firefighters. 

What are the Fire Safety (England) Regulations?

The Fire Safety (England) Regulations came into place in January 2023, following the Grenfell Tower Enquiry, and place increased Fire Safety requirements upon Responsible Persons.

Three of the Regulations require the Responsible Persons of taller residential buildings to provide fire services with:

  1. Plans of their building which contain specific Fire Safety information
  2. Details of the design of the external wall system of their buildings
  3. Details of any faults to essential Fire Fighting equipment within their building which will not be resolved in 24hrs (e.g. a dry riser)

In addition to weekly existing checks, you must also undertake monthly checks of the following:

  • Rising mains;
  • Smoke control systems;
  • Fire suppression systems;
  • Fire detection and fire alarm systems,
  • Including any systems linked to other fire safety equipment, such as smoke control systems;
  • Evacuation alert systems (a visual check of the control and indicating equipment, but not testing of the system); automatic door opening or closing systems linked to fire detection and fire alarm systems.

You must keep records of all of these monthly checks. The records of these checks must be accessible to residents of the building.

You must take steps the rectify the fault. If the fault cannot be rectified within 24 hours of its discovery, you must, as soon as reasonably practicable, notify the local fire and rescue service by electronic means.

Details of the rectification process will be shared with you on receipt of a fault report.

Please note, in cases where multiple faults have been identified, that a separate submission should be made for each fault that has been identified.

Further guidance on fault reporting submissions is available via the Home Office website.

For further support, advice and guidance from NFRS, please visit our Contact Us page to find your local team who will be able to assist with this process.