ICT Project Manager – ESN Transition

Grade: 9

Conditions of Service: NJC for Local Government Services National Scheme of Conditions of Service

Responsible to: Head of Digital Transformation

General Description of the Post

Working within the ICT Department of Nottinghamshire Fire and Rescue Service (NFRS), the post holder is responsible and accountable for:

1. The management of the Emergency Services Network (ESN) project for NFRS, with the goal of delivering the project on time, within budget and within scope, facilitating full realisation of the defined benefits to the organisation;
2. Provide a central coordination role to effectively manage the provision of a Joint Fire Control function for NFRS, within the boundaries of the agreed governance arrangements and Service Level Agreement (SLA) with Derbyshire FRS;
3. Deputise for NFRS Firelink Terminal Custodian and manage the in-life support of the national Firelink contract, on behalf of NFRS;
4. Provide local and regional technical advice and expert guidance on ESN and Firelink policy, procedures and ways of working;
5. Support the Head of Digital Transformation in developing and maintaining an ICT strategy which contributes towards NFRS strategic plans.

Specific Responsibilities & Duties

ESMCP and ESN

1. To be responsible for the management of all aspects of the NFRS ESN Transition Project from inception to completion.
2. Analyse the resources required to deliver each ESN regional and local plan activity and ensure that departments have the necessary support and competence to undertake delegated activities. Consult, liaise and negotiate with all key stakeholders involved in the implementation of the ESN project and ensure that review processes are effective.
3. Work collaboratively with the ICT Change and Project Manager to ensure that all ESN-related projects are delivered in-line with their agreed business case and budget;
4. In consultation with the ICT Security Manager, ensure compliance with the ESN Code of Connection and Code of Practice criteria for in-scope areas of NFRS.
5. Work with East Midlands regional partners and other Emergency Service Mobile Communications Programme (ESMCP) colleagues to ensure that NFRS are ready for transition in line with the programme milestones;
6. Coordinate internal resources across the various streams in the programme plan to ensure delivery of defined work packages in relation to ESMCP and ESN;
7. Ensure that the quality and pace of the project is maintained throughout the period of change, communicating project status to all participants and stakeholders.
8. Prepare recommendations for expenditure on resources with supporting information on benefits, implications and costs.
9. Act as regional lead and subject matter expert for elements of the ESN project and support other FRSs within the region on the implementation of those elements. To represent the region at National level on these elements.
10. Deputise for the ESN Regional Programme Manager where required.
11. Engagement with national ESMCP, Home Office and supplier teams, along with national, regional and local FRS and 3ES partners.
12. To act as the NFRS service representative to the Tri-Service collaboration to deliver shared Command and Control components, systems and procedures.
13. Deputise for the ESN Device Custodian (as detailed within Section 6.2 of the ESN Code of Practice version 06A), as appropriate and when required.

Firelink / Airwave

1. Represent NFRS on the Local Resilience Forum (LRF) Telecoms Sub Group (TSG), undertaking any actions required and disseminating information or requests to the relevant parties. LRF TSG point of contact for NFRS for ESN and Firelink.
2. Undertake the role of Operational Communications Advisor (OCA) and OCA team co-ordinator for NFRS, providing operational and tactical advice for best practice and guidance on all aspects of the operational use of Airwave and mobile communications. Disseminating all relevant information, guidance and lessons learned on Firelink, Airwave and ESN and providing knowledge and support to the NFRS OCA team. Providing regional and national OCA support.
3. Deputise for the Firelink Terminal Custodian for NFRS (as detailed within paragraph 3.3. of the Firelink Code of Practice), as appropriate and when required.
4. Actively seek and promote with other organisations collaborative opportunities and joint working regarding the delivery and in-life support of Airwave/Firelink, ESN and the Joint Fire Control function within the East Midlands Tri-Service Control Consortium;

Joint Control Service Delivery

1. Work collaboratively with the Tri-Service Service Delivery Manager to manage all NFRS incidents, problems and events related to the Joint Control function.
2. To be responsible for the change management process relating to all aspects of the Joint Control function on behalf of NFRS.
3. To ensure effective communication between NFRS, the Joint Control Room, the Joint Control Governance structure and the Head of Tri-Service Command & Control.
4. To monitor and track the delivery of Service Level Agreements with DFRS, the Joint Control function and external service providers. Identify gaps between SLAs and service delivered and facilitate resolution activity across all relevant parties.
5. Attend all relevant service review and Joint Control meetings.
6. Any other duties which may reasonably be regarded as within the nature of the duties, responsibilities and grade of the post as defined, subject to the proviso that normally any significant changes of a permanent nature should be incorporated into the job description in specific terms.

Specific health, safety and environmental responsibilities

• Liaise with the Service Health and Safety Adviser to ensure safe systems of work – based on the outcomes of risk assessments – are devised and followed and that the environmental risk management repercussions of work tasks are identified and managed.