Group Manager Rolemap
| Reference | Title |
|---|---|
| EFSM2 | Lead, monitor and support people to resolve incidents |
| EFSM6 | Implement organisational strategy |
| EFSM9 | Implement and manage change in organisational activities |
| EFSM10 | Plan and implement activities to meet service delivery needs |
| EFSM11 | Determine effective use of physical and financial resources |
| EFSM13 | Select required personnel |
| EFSM14 | Manage the performance of teams and individuals to achieve objectives |
| EFSM15 | Develop teams and individuals to enhance workplace performance |
| EFSM16 | Manage yourself to achieve work objectives |
| Reference | Title |
|---|---|
| EFSM17 | Advise on development and implementation of quality policies |
| EFSM18 | Implement quality assurance systems |
| EFSM19 | Monitor compliance with quality systems |
| EFSM22 | Develop infomration systems to support service delivery objectives |
| EFSM23 | Agree project plan to meet specific objectives |
| EFSM24 | Co-ordinate projects to achieve objectives |
| Reference | Title |
|---|---|
| A1 | Assess candidates using a range of methods |
| A2 | Assess candidates by obersvation |
| V1 | Conduct Integral Quality Assurance of the assessment process |