Behavioural framework

Welcome to Nottinghamshire Fire and Rescue Service’s values-led Behavioural Framework. The Framework has been developed to improve the way in which performance is managed and people are developed across NFRS, and to establish a common set of behaviours across the organisation.

Our Behavioural Framework

Introduced in 2020, the NFRS Behavioural Framework aims to support us all to put our values and behaviours at the heart of everything we do, and to help managers to effectively performance manage and to develop people.

The framework identifies behaviours at 3 tiers:

  • All staff
  • Supervisory and middle managers
  • Senior leaders

Everyone who works for NFRS should understand the Behavioural Framework and know how to use it in order to maintain high standards of behaviour within their working life. In addition, the Framework describes behaviours we expect to see from our managers and leaders.

The Service also has an Employee Code of Conduct which all NFRS staff must adhere to. This document forms part of the employment contract and underpins this framework.

The Framework should be used to frame conversations and establish expectations to improve the performance of individuals/teams and should be used in the following situations:

  • 1:1 meetings and PDRs
  • Coaching & mentoring conversations
  • Development, talent and career conversations and Personal Development Plans (PDP)
  • When addressing under-performance with an individual (or team) – Personal Performance Improvement Plans (PPIPs)
  • Self-assessment
  • Recruitment and selection
  • 360-degree feedback
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