Strategic goal 4

This goal is focused on ensuring that our workforce has the professionalism, skills, capacity and flexibility to deliver an outstanding service, within an inclusive and positive workplace environment.

During the life of the CRMP 2025-28, we will maintain a strategic focus on our cultural development, with continuing efforts to diversify our workforce and to develop our employee networks. We will also place strong emphasis on our leadership and management development programmes and on improving the efficiency and effectiveness of our teams.

We will protect and support the health and wellbeing of our workforce, through a range of activities ranging from improvements in contaminant management to information and education campaigns.

In 2025-26, we will move forward through delivery of the following objectives:

• Respond to the outcomes of the 2024 staff survey and complete the implementation of actions arising from the recommendations of external reports including the HMICFRS reports on culture and conduct.
• Embed the use of a cultural dashboard to support cultural development across the organisation.
• Act on reviews of our ICT and People functions, to ensure they have the skills and capacity to meet the needs of the organisation.
• Integrate our long-term action plan for increasing diversity within our community engagement programme
• Improve leadership development through training, coaching and mentoring
• Develop a programme of risk-based, proactive health and wellbeing campaigns
• Define requirements for an occupational health system
• Implement improvements to contaminant management processes