Our 2025-26 Plan on a Page
During 2025-26 we aim to achieve the following outcomes and objectives. Further information about our planned improvements within each goal can be found in the sections which follow.
Goal 1 Prevention
We will help people stay safe from fires and other emergencies
- Undertake at least 16,000 home visits to improve safety, targeting those with the highest risk
- Work with partners to deliver a range of safety messages to at least 2,000 primary school children
- Strengthen our community befriending scheme, delivering 248 engagements with groups located all across the county
- Deliver a programme of safety campaigns and events aligned to the NFCC calendar
- Work with partners to provide training and share learning
Goal 2 Protection
We will improve fire safety in the buildings people live and work in
- Undertake at least 3,150 visits to business premises, to provide advice and undertake regulatory activities
- Respond promptly to all building and licencing consultations, providing feedback within 15 working days
- Participate in the NFCC working group to develop the methodology and strategy for dealing with unwanted fire signals
- Undertake at least 500 proactive engagements with businesses to promote fire safety
- Ensure 85% of watches have at least one warranted officer for fire safety
Goal 3 Response
We will respond immediately and effectively to emergency incidents
- Attend all incidents within 8 minutes, on average, from mobilisation of first appliance
- Availability of fire appliances is at least 98% for those with wholetime crews and 85% for those with on-call crews
- Implement a new mobilising system in collaboration with Joint Fire Control and Derbyshire FRS
- Undertake strategic reviews of our specialist response capabilities and our standard appliance specifications
Goal 4 People and culture
We will continue to support and develop our workforce and promote an inclusive Service
- Continue to improve diversity of the workforce
- Launch a cultural dashboard to support decision making
- Complete the implementation of recommendations from external culture & conduct reviews
- Manage wellbeing and absence to reduce average sickness days lost to national average or below
- Continue to mitigate risks to our colleagues from contaminants
Goal 5 Service improvement
We will continue our improvement journey to deliver an outstanding Service
- Improve productivity by 3% and achieve non-pay related efficiency savings of 2%
- Undertake functional reviews of key support functions
- Improve our use of data to drive service improvements
- Improve our contract management processes to drive efficiencies
- Continue to invest in systems and process improvements to increase productivity and improve services
Goal 6 Sustainability
We will manage and invest in our Service to ensure it is fit for the future
- Complete the refurbishments of our on-call stations
- Commence work on building a new station
- Receive into service 17 new fire appliances, a new command support unit and a new Aerial Ladder Platform
- Develop a decarbonisation strategy and roadmap for delivery
- Deliver a balanced budget