Our 2025-26 Plan on a Page

During 2025-26 we aim to achieve the following outcomes and objectives. Further information about our planned improvements within each goal can be found in the sections which follow.

Goal 1 Prevention

We will help people stay safe from fires and other emergencies

  • Undertake at least 16,000 home visits to improve safety, targeting those with the highest risk
  • Work with partners to deliver a range of safety messages to at least 2,000 primary school children
  • Strengthen our community befriending scheme, delivering 248 engagements with groups located all across the county
  • Deliver a programme of safety campaigns and events aligned to the NFCC calendar
  • Work with partners to provide training and share learning

Goal 2 Protection

We will improve fire safety in the buildings people live and work in

  • Undertake at least 3,150 visits to business premises, to provide advice and undertake regulatory activities
  • Respond promptly to all building and licencing consultations, providing feedback within 15 working days
  • Participate in the NFCC working group to develop the methodology and strategy for dealing with unwanted fire signals
  • Undertake at least 500 proactive engagements with businesses to promote fire safety
  • Ensure 85% of watches have at least one warranted officer for fire safety

Goal 3 Response

We will respond immediately and effectively to emergency incidents

  • Attend all incidents within 8 minutes, on average, from mobilisation of first appliance
  • Availability of fire appliances is at least 98% for those with wholetime crews and 85% for those with on-call crews
  • Implement a new mobilising system in collaboration with Joint Fire Control and Derbyshire FRS
  • Undertake strategic reviews of our specialist response capabilities and our standard appliance specifications

Goal 4 People and culture

We will continue to support and develop our workforce and promote an inclusive Service

  • Continue to improve diversity of the workforce
  • Launch a cultural dashboard to support decision making
  • Complete the implementation of recommendations from external culture & conduct reviews
  • Manage wellbeing and absence to reduce average sickness days lost to national average or below
  • Continue to mitigate risks to our colleagues from contaminants

Goal 5 Service improvement

We will continue our improvement journey to deliver an outstanding Service

  • Improve productivity by 3% and achieve non-pay related efficiency savings of 2%
  • Undertake functional reviews of key support functions
  • Improve our use of data to drive service improvements
  • Improve our contract management processes to drive efficiencies
  • Continue to invest in systems and process improvements to increase productivity and improve services

Goal 6 Sustainability

We will manage and invest in our Service to ensure it is fit for the future

  • Complete the refurbishments of our on-call stations
  • Commence work on building a new station
  • Receive into service 17 new fire appliances, a new command support unit and a new Aerial Ladder Platform
  • Develop a decarbonisation strategy and roadmap for delivery
  • Deliver a balanced budget