Strategic goal 1: We will help people stay safe from fires and other emergencies

This goal focuses on our statutory duty to prevent fires and other emergencies from happening.

Our key objectives for this year are:

• Deliver Safe and Well Visits to 15,000 homes to provide advice, install smoke alarms and other safety equipment. We will target those people at higher risk, with a particular focus on those over 65 years old or who consider themselves to have a disability.
• Develop our understanding of communities and the people who live in them, using data from the 2021 Census, to help target and engage with those most at risk, in an inclusive way.

Our focus for improvements this year are:

• Develop our Prevention systems (CFRMIS) to improve mobile working, the productivity of our staff and the customer experience, making self and partner referrals more accessible and improve ease of use.
• Implement a review of how we deliver Prevention services & activities via an improved department structure.