Arrange a Safe and Well visit

If you are a professional wishing to refer someone for a Safe and Well visit please use our Professional Referrals page.

At Nottinghamshire Fire and Rescue Service we are committed to making the communities we serve safer, and the best way to do this is preventing incidents from happening in the first place.

Home visits are a great way to do this as they are a proven way of reducing fires, fire-related deaths and fire-related injuries.

In addition to looking at your fire safety, we are now working with partner agencies to also offer advice on falls, keeping warm during winter, stopping smoking and alcohol intake. This is called a Safe and Well Visit that, in addition to fire safety, is tailored to an individual’s need relating to their health and lifestyle choices.

Many people are able to assess the risks in their home themselves and fit their own smoke alarms; the information on our Safety in Your Homepage can help and further help with this can be sought by calling our advice line on 0115 838 8100. For those who are deaf, deafened or hard of hearing we also offer a text service on 07766 299 999 and a response will be typically issued within 24 working hours. You can also contact us on the above numbers if you have difficulty using the web form below, or email stating what area of the county you live and a contact number/preferred method of contact to allow us to get in contact and make appropriate arrangements. 

However, if you feel you are unable to assess the risks in your own home, or one of your friends, family or neighbours is potentially vulnerable, we may be able to organise a home visit. Safe and Well visits take approximately an hour and involve firefighters, or members of our Prevention team, visiting your home to offer advice on how to make your home safer and what to do if you're trapped by fire.

They will also fit free smoke alarms if required and give advice and offer referrals to services such as smoking cessation and alcohol services if you are happy for us to do so.

Attention: This web form will be unavailable from 08:00hrs on Monday 24th January 2022 until 18:00hrs on Wednesday 26th January 2022 for essential maintenance to be completed. During the downtime if your referral is urgent, please contact our Service Support Hub via telephone 0115 8388 100

Safe and Well Guide

Our Safe and Well Guide gives you tips on how to keep you and your home safe

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