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In an emergency call 999
For general enquiries call 01158388100
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NFRS Stay Put Policy Position Statement

Nottinghamshire Fire and Rescue Service work with local authorities, developers, management committees and tenants to help ensure that the fire safety arrangements in high-rise accommodation are safe and appropriate.

The advice provided is based on effective fire safety arrangements that are required, proposed, and then provided in the building – these include compartmentation of the building and suitably protected means of escape, amongst others.

If there is a fire inside a flat or maisonette, the advice is to alert all the people in the flat and leave the property and close all doors. You should follow a pre-determined escape plan and if there is a lot of smoke within the flat, you should crawl along the floor, where the air should be clearer and the temperature cooler. You should always use the stairs rather than the lift and call 999 as soon as you are in a safe place.

If there is a fire elsewhere in the building then the structure of the flat – walls, floors, and doors – are designed to give appropriate protection. It is important for responsible owners to ensure that high-rise buildings are properly constructed and any refurbishment or maintenance is carried out to be compliant with current standards of fire safety.

If there is a fire in your building but not inside your own home, then you are usually safer to stay in your flat, unless the heat or smoke from the fire is affecting you. If you ‘stay put’ you should still immediately call 999 for advice and to ensure that the Fire and Rescue Service along with attending emergency crews have been notified. If heat or smoke from the fire starts to affect you, then you should leave the premises immediately, if it is safe to do so.

The advice provided to tenants can and does change depending on the circumstances that present themselves at what are very dynamic incidents. There may also be times when building owners decide to implement a specific type of ‘stay put’ or evacuation strategy due to the design and specifics of their building. It is very important that all residents should be aware of, and regularly familiarise themselves, with the actions to take in the event of a fire. This advice may sometimes change so it is important that this is reviewed regularly.

The advice in this statement is part of an approach, adopted by the National Fire Chief’s Council, to ensure a consistent approach is taken by Fire and Rescue Services to assist tenants in developing a safe escape plan.

Once a 999 call is made, and firefighters arrive at the fire, then the advice may be reinforced or change depending on the nature and development of the fire, the building and its tenants. At all times listen to the instructions from the Fire Service or other emergency services in attendance at the incident.