Accessibility Statement

Accessibility statement for www.notts-fire.gov.uk

This accessibility statement applies to content published by Nottinghamshire Fire and Rescue Service on the www.notts-fire.gov.uk domain.  

This website is run by the Nottinghamshire Fire and Rescue Service. We want as many people as possible to be able to use this website. For example, that means you should be able to:  
  • Navigate most of the website using just a keyboard.
  • Listen to most of the website using a screen reader. 
  • Change contrast levels and font size.

AbilityNet (opens in a new window) has advice on making your device easier to use if you have a disability.

Known problems with this site's accessibility

We know some parts of this website are not fully accessible, and we are actively working to rectify these issues.
  • Some of our pages contain content from systems provided by an external supplier, such as our Safe and Well, and Business Safety referral forms. We are aware that these forms present issues for screen reader and keyboard users, and are working with suppliers to improve this.
  • Some graphics and linked images have missing or incorrectly applied ALT text.
  • A semantic headings hierarchy is not applied consistently or appropriately on some pages.
  • Some tables used to present tabular data are not structured appropriately.
  • The keyboard focus indicator is not always visible although keyboard access is not inhibited.
  • Some web page titles are not descriptive and informative.
  • Some pages contain link text that does not always make sense when removed from the context of the page, e.g. "Read more".
  • Some pages contain text which is not as simple as possible to read and understand, i.e. the length of sentences and paragraphs, and the language used.
  • A lot of information on the website is contained within documents that aren’t fully accessible. 
  • Some of our videos are not captioned correctly, or do not have transcripts or an audio description.

What to do if you can’t access parts of this website

If you can’t access parts of this website or need information in a different format, please email enquiries@notts-fire.gov.uk

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email enquiries@notts-fire.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) (Opens in a new window).

Technical information about this website’s accessibility

Nottinghamshire Fire and Rescue Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

There are a number of WCAG 2.1 AA non-compliances including:
  • Some graphics and linked images have missing or incorrectly applied ALT text. This doesn’t meet success criterion 1.1.1 non-text content (Level A). We plan to fix this by December 2020.
  • A semantic headings hierarchy is not applied consistently or appropriately on some pages. This doesn’t meet success criterion 1.3.1 Info and Relationships (Level A).  We plan to fix this by December 2020.
  • Some tables included in content have not been structured appropriately. This doesn’t meet success criterion 1.3.1 Info and Relationships (Level A). We plan to fix this by December 2020.
  • On some pages it’s not visually apparent which page element has keyboard focus. This doesn’t meet success criterion 2.4.7 Focus Visible (Level AA). We plan to fix this by December 2020.
  • Some web page titles are not descriptive or informative which makes it more difficult to find content. This doesn’t meet success criterion 2.4.2 Page Titled (Level A). We plan to fix this by December 2020.
  • Some pages contain link text that is not unique and does not always make sense when removed from the context of the page. This doesn’t meet success criterion 2.4.4 Link Purpose (Level A). We plan to fix this by December 2020.
  • Captions are not provided for some pre-recorded videos. This doesn’t meet success criterion 1.2.2 Captions Pre-recorded (Level A). We plan to fix this by April 2021.
  • An audio description or descriptive text transcript is not provided for some pre-recorded videos. This doesn’t meet success criterion 1.2.3 Audio Description or Media Alternative Pre-recorded (Level A). We plan to fix this by April 2021
  • Some PDF and Word documents published before 23 September 2018 that are essential to the services we provide, are not fully accessible.  We aim to fix these or replace them with accessible HTML pages by April 2021.
  • Some essential and non-essential PDF and Word documents published after 23 September 2018, are not fully accessible.  We aim to fix these or replace them with accessible HTML pages by April 2021.
  • Some pages contain text which is not as simple as possible to read and understand, i.e. the length of sentences and paragraphs, and the language used.

Disproportionate burden

Not applicable

Content that’s not within the scope of the accessibility regulations 

We are working to fix most of the accessibility problems with this website. But there are some things which we may not fix because the content is not within the scope of the accessibility regulations, and to fix them all would take too much time relative to the benefit to our users.

PDFs and other documents

Many of our older PDFs and Word documents published before 23 September 2018 are not fully accessible, for example, they may not be easy to read using a screen reader.

We don’t plan to fix every older non-essential document as they are exempt from the accessibility regulations.

Protocols and guidance are to be developed that will help us produce and publish PDFs or Word documents that will meet accessibility standards.

Live Video
Some of our live video streams are not captioned correctly. This doesn’t meet success criterion 1.2.4 Captions Live (Level AA). 

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. 

How we tested this website
This website was last audited externally on 10 June 2020, this was not a full audit but an expert review. 

This website is currently being tested for compliance against Web Content Accessibility Guidelines (WCAG) 2.1 AA standard, and these tests are being carried out internally with support from external experts.

What we’re doing to improve accessibility

We plan to fix the issues identified in our latest review according to the timescales shown for each area above.  Plans will also be put in place to resolve new issues that are identified.

Our goal is to ensure that our website conforms to WCAG 2.1. level AA standards; and that processes are embedded to ensure that these standards are maintained and where possible improved going forward.

Plans to develop a new and more accessible website in the near future are being put in place.
This statement was prepared on 23 September 2020. It was last reviewed on 23 September 2020.

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Accessibility Statement