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Vision and Values

Our vision as the city and county fire and rescue service is to put safety at the heart of the community and make Nottingham and Nottinghamshire a safer place to live, work and visit. A lot of our work is therefore focused on preventing accidents and injuries through education and safety intervention, as well as responding to emergencies whenever needed.

Strategic Plan

To ensure this vision is realised and that we continue to make our communities safer, the Service has three key priorities in place: delivering a high quality service, ensuring we have an engaged and motivated workforce, and having strong governance and financial stability. By focusing on these three priorities the Service, and the staff that work for us, can be both sustainable and effective.  We also have a Strategic Plan (.pdf 16.9mb) in place that runs until 2022 – which links into the three priorities and ensures we continue on the right track.

Strategic Plan 2019/22 (.pdf 16.9mb)

Statement of Assurance

The Statement of Assurance is a requirement of The Fire and Rescue Service National Framework for us to report each year on our progress against our Strategic Plan.
The document provides the public and other stakeholders with information about our performance over the last 12 months including significant strategic projects and key achievements.

Annual Statement of Assurance 2019-20

Action Plans and Strategies

Underpinning our strategic plan is our Year 3 action plan along with our department strategies.

Safer Communities Strategy 2019-22 (.pdf 12.4mb)

Digital Strategy 2019-22 (.pdf 985kb)

Wellbeing Strategy 2019-22 (.pdf 4mb)

HMICFRS Inspection

We have received our HMICFRS Inspection Report (Opens in a new window) which will also drive the organisation as we move forward.

Consultation Framework

Nottinghamshire and City of Nottingham Fire and Rescue Authority is committed to effective, fair and accessible consultation with the public, stakeholders and its staff. Read our consultation framework to find out how we achieve this.

Recent consultations

From 7 May to 11 of June 2021 we undertook engagement and consultation activities with a wide range of partner agencies, groups and communities within Nottinghamshire and the surrounding area. The objectives of this consultation activity were to gain insight and understanding of the public’s perceptions of Nottinghamshire Fire and Rescue Service (NFRS), their requirements and any partner agency activity which may impact on NFRS activities in the future. You can view the results of the May 2021 consultation here.

Our Values

In addition to the plan and our core priorities, the Service has four values that run throughout everything we do. These are:

  • Being open to change and understanding the need to improve - this means we open ourselves up to new ideas and become a more sustainable and stable organisation, ready for the future.
  • Being professional in all that we do by being the best we can be - this is done by behaving with integrity and taking personal responsibility for our behaviour and decisions.
  • Valuing and respecting others - by treating our staff, our community and our service users with respect and consideration, we become a more customer-focused and inclusive organisation.
  • Working as one team to create safer communities.

The Equality Act 2010 also means that the Service has a legal duty to promote equality. The duty covers age, disability, sex, gender reassignment, pregnancy and maternity, race, religion or belief and sexual orientation. We are committed to providing services for all the people of Nottingham and Nottinghamshire and use a variety of different ways to make sure our services are accessible.

By bringing together all of the above plans, priorities, values and duties, the Service hopes to create a safe Nottinghamshire for all and will continue working hard to achieve this.

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