From 7 May to 11 of June 2021 we undertook engagement and consultation activities with a wide range of partner agencies, groups and communities within Nottinghamshire and the surrounding area. The objectives of this consultation activity were to gain insight and understanding of the public’s perceptions of Nottinghamshire Fire and Rescue Service (NFRS), their requirements and any partner agency activity which may impact on NFRS activities in the future.
Over 180 external stakeholder bodies were contacted directly. This resulted in four responses. The online community survey resulted in 78 responses. All feedback has been reviewed and will be used to help shape the development of our new Strategic Plan.
The online survey results showed that the public are satisfied with NFRS the overall effectiveness of NFRS and believe they receive good value for money. We also discovered that the members of the public would like us to align the title of our Strategic Plan to the sector recommended Community Risk Management Plan (CRMP).
A more detailed summary of the results of the informal consultation survey can be found below.
Which of the following activities do you think are the most important for Nottinghamshire Fire and Rescue Service?
- Responding to fires
- Rescuing people form road traffic collisions
- Responding to emergencies such as flooding or terrorism
- Preventing fires and promoting fire safety
- Ensuring those responsible for public and commercial buildings comply with fire safety regulation
- Collaborating with other organisations, for example the Police and Ambulance Service
- Obtaining information from landlords/building owners to improve response if a fire or other emergency occurs in the building.
In summary, the responses to the question ‘What additional work do you think Nottinghamshire Fire and Rescue Service could undertake to make Nottinghamshire communities safer?’, fell into three main categories:
- An increase in schools interventions and initiatives
- NFRS already does a great job
- Increased communication around Prevention activities
In summary, the responses to the question ‘How do you think Nottinghamshire Fire and Rescue Service could become more representative of the community it serves within its workforce?’, fell into two main categories:
- Improve diversity of those at the top level to help demonstrate NFRS's commitment to equality
- This should not be a priority for NFRS
In summary, the responses to the question ‘How could we improve our communications with you?’, fell into two main categories:
- Don't rely on social media, utilise physical media to inform the older members of communities
- Closer work with local media to promote safety matters
- More information on social media showcasing the work that NFRS undertakes
Equalities Monitoring Information