At home
Fire kills and injures hundreds of people in their homes every year. Even small fires can cause extensive damage to property and possessions, without counting all the stress and disruption.
Most fires at home start by accident, and we want to help people to protect themselves, their families, their homes and their communities from fire by following a few simple safety checks.
Remember, if there’s a fire in your home – get out, stay out and call 999. Don’t try to tackle it by yourself.
If you have difficulties with speech or hearing, you can register for the emergency SMS service
, which will send a text message to the relevant UK emergency (999) service.
If you have experienced a fire or flood in your home, you might find the information in our 'When We Leave' booklet useful as it has advice on who to contact for assistance and steps you can take yourself to recover from the damage and disruption.
Look at our 'Contacts' page for all the ways you can get in touch with us.


